Video Conferencing Services
Use video conferencing to increase participation by hosting “face-to-face” meetings with multiple locations
Our consulting team provides solutions for customers who want to tap into high-level video expertise on an as-needed basis. We can help you plan, implement and evaluate solutions to maximize the value your organization realizes with video conferencing through higher return on investment, usability and adoption. GCG can create your video conference network from the ground up, including all the equipment, connectivity and services your business needs.
Overall Video Conferencing Strategy - We will work with you to plan a strategy for your video conferencing system to include endpoints, Quality of Service (QoS) and bandwidth allocation, network redundancy and disaster recovery.
Network Assessment - optimization/integration - Optimize an existing videoconference network or integrate video into your current IP network.
Architecture Mapping - We'll provide your business an in-depth plan for your video conferencing requirements.
Site Certifications ensure service quality for a new conferencing site prior to your initial videoconference. Our technicians use rigid testing standards to ensure that the endpoint equipment, network and the video-conferencing bridge meet expectations for quality.
Customized Video Reservations provide you with the ability to brand your video reservations line. This service is also available via online reservations. ASAP ordering enables you to expedite the videoconference arrangement when you need to make reservations on short notice, less than 30 minutes prior to the meeting. Room management service provides support for online and/or telephone-based room reservations services, room availability confirmation and scheduling for non-video calls.
IP (H.323) & ISDN Videoconferencing offers the identical features and functions as our ISDN (H.320) videoconferencing service. Our network is provisioned for both IP and ISDN; therefore hybrid calls combining the two transport types are easily hosted.
Room Management service provides support of online and phone based room reservations services, room availability confirmation and scheduling for non-video events.
Conferencing Add-ons and Enhancements:
Attended Audio Conference add-ons let you connect audio-only equipped sites to your videoconference. An operator greets the participants and places them into the call.
Customized Billing and Reports that can be tailored to meet your individual requirements.
Conference Recording is available via DVD or VHS cassette tapes.